We'd like to start off by saying thank you for allowing us to provide you with amazing quality hair. 

Before checking out please make sure that your order is correct and that the mailing addresses are accurate. All sales are final, we do not do any returns or exchanges. 

If there is an issue with your order the best way to reach us is to email us at support@nairobiextensions.com or give us a call at (973)-255-5158

Our customer service hours are Monday-Friday from 9am-6pm

You may be able to get into contact with someone on the weekends but it isn't guaranteed.

Thank You, We hope you fall in love with the hair